MyNursePal

MyNursePal Pro · Ambulatory Care Suite

Care that doesn't end at the
 appointment.

The Ambulatory Care Suite supports outpatient care, clinic workflows, and follow-up between visits. Abby, the AI companion, helps patients stay on track with adherence, goals, medications, and care plans.

Primary care · Specialty care · Urgent care · Telehealth · FQHCs · Behavioral health · Dental

MyNursePal Pro Ambulatory Care Suite on desktop and mobile devices

ADAPTIVE BY DESIGN

Every dashboard learns and adapts to each team member.

Each team member gets a dashboard shaped around how they work. The system learns workflow patterns over time, with no manual configuration.

The Suite also includes the Living Care Plan, which keeps care active between visits. Abby coaches patients on goals set by their clinician, while adherence and behavior patterns stay visible to the care team.

Continuous Care

The Living Care Plan.

The Ambulatory Care Suite includes a capability that fundamentally changes what ambulatory care looks like between visits. We call it the Living Care Plan.

In legacy ambulatory systems, the patient portal is retrospective. You log in to see what happened at your last visit. Past results. Past notes. Past medications. The portal is a record of care that already happened.

In MyNursePal Pro, the portal is the care itself, continuing. After the visit, the patient's care goals stay active — A1c targets, blood pressure goals, medication titration plans. Abby, the AI care companion built into the platform, coaches the patient between visits: medication reminders with context, behavior nudges, check-ins on the goals their physician set.

The clinical team sees what Abby sees. Medication adherence is tracked, not assumed. Behavior patterns surface over time. At the next visit, the physician knows whether stalled outcomes are an adherence problem or a medication problem — and can prescribe accordingly, instead of guessing.

Care doesn't pause between appointments. It continues. The doctor-patient connection stays active because the system was built to keep it that way.

  • Abby coaches patients on goals, medications, and behavior between visits
  • Adherence and behavior patterns visible to the clinical team in real time
  • Informed prescribing: distinguish adherence failure from medication failure
See how the patient portal works →

Built for the setting

Built for every clinic setting, appointment type, and payer.

Primary & specialty

  • Primary care
  • Cardiology, Endocrine, Pulmonology
  • Orthopedics, Neurology, GI
  • Women's Health, OB/GYN
  • Pediatrics with growth charts
  • Geriatrics & memory care

Urgent & same-day care

  • Urgent care clinics
  • Walk-in care
  • Same-day surgery (outpatient)
  • Same-day procedural
  • Triage-driven walk-in queues (built for African markets too)

Specialty outpatient care

  • Behavioral health outpatient
  • Substance use treatment
  • Physical / Occupational / Speech therapy
  • Telehealth & virtual visits
  • Community health centers / FQHCs
  • Dental practices
  • Public health programs

What's included

Built into the Suite. Built around your workflow.

Nine ambulatory modules support clinical, operational, and billing workflows, all connected to the unified patient record.

Clinical EMR

Outpatient documentation with templated visit notes, voice-to-note, and chronic care plans.

  • Specialty-aware visit templates
  • Chronic care plans (diabetes, HTN)
  • Voice-to-note documentation
See pricing →

Billing & Revenue Cycle

CMS-1500 professional billing, real-time eligibility, claim scrubbing, and denial management.

  • CMS-1500 claim generation
  • Eligibility (X12 270/271)
  • Denial management workflow
See pricing →

HR & Workforce Management

Provider credentialing, payer enrollment, and CME tracking across multiple sites.

  • License & DEA renewal alerts
  • Payer enrollment tracking
  • CME log
See pricing →

Staff Scheduling

Provider templates, room utilization, walk-in queue management, and same-day add-ons.

  • Provider scheduling templates
  • Room / resource booking
  • Walk-in queue management
See pricing →

Laboratory Information System

Outpatient lab orders to Quest, LabCorp, and regional labs, with result-to-portal release.

  • Quest / LabCorp / regional interfaces
  • Standing orders for chronic care
  • Patient portal result release
See pricing →

Pharmacy Management

EPCS-certified outpatient e-prescribing with prior auth and pharmacy network integration.

  • EPCS controlled-substance e-Rx
  • Prior auth workflow
  • Surescripts / CoverMyMeds
See pricing →

Quality & Patient Safety

MIPS, HEDIS, and UDS reporting generated from normal clinical documentation.

  • MIPS / MACRA reporting
  • HEDIS measure tracking
  • UDS for FQHCs
See pricing →

Task Management & Workflow

Closed-loop referrals, recall reminders, and team huddle task routing.

  • Closed-loop referral tracking
  • Patient recall automation
  • Team huddle task lists
See pricing →

Mobile apps for ambulatory care

Three mobile apps included. No additional licensing.

Physician Mobile

MDs, DOs, NPs, PAs

Learn more →

Caregiver Mobile

Family caregivers

Learn more →

Patient Mobile

Patients and family proxies

Learn more →

Clinic nurses and MAs can use shared workstations instead of a separate mobile app.

How it works

One care plan, from the appointment through every day after.Through every day after.

1

DAILY · BETWEEN VISITS

Mrs. Patel manages diabetes with Abby

Mrs. Patel takes metformin and logs her glucose. Abby coaches her toward her A1c goal, reminds her about medications, and shares adherence patterns with the care team.

2

DAY OF VISIT · EXAM ROOM 3

Dr. Kim sees what has been happening

At the follow-up visit, Dr. Kim sees Mrs. Patel’s A1c is still high despite consistent medication use. The pattern points to dose titration, not non-adherence, so he adjusts the dose.

3

AFTER THE VISIT · ONGOING

The care plan continues after the visit

Mrs. Patel leaves with an updated care plan. Abby keeps coaching her on the new regimen, checks for side effects, and tracks progress toward her A1c goal.

Works with what you have

Modular by design. Interoperable by default.

Pharmacy networks
Labs
Imaging
Patient engagement
Telehealth
Insurance verification
Patient identity
Quality registries

MyNursePal Pro works with the systems you already use, and can also run as a standalone clinic platform.

The numbers

Outcomes worth measuring.

Informed prescribing

Distinguish adherence issues from medication failure.

Faster referral close-loop

100%

MIPS reporting from documented workflows

Between visits

Abby coaches patients on goals and medications.

From the founder

"Most clinic owners don’t have an IT department. They have a front desk, a billing person, and a dream. We built the Ambulatory Care Suite for them, and for the multi-specialty clinic, and for the FQHC serving the underserved, and for the urgent care center on Saturday night. All of them. One platform."

— Sylvia Abbeyquaye, PhD, MPA, RN

Run a calmer, more profitable clinic.

Book a 30-minute demo for your specialty and payer mix.